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Service Engineer
 
View daily & weekly tours
Gantt View and Textual view of tours.
Plan the routes
View Job Details
Job Completion report
Discrepancy Report
Spares Requisition
Spares Returns
Event Reporting
View Customer Service History
Access to corporate knowledge base
Signing an SLA on behalf of a customer
Expense Reporting
Time Sheets
Submitting of Secondary activity
Service Engineer Reporting
Various Timings
Services Provided
Cause Identification
Customer Advice
Billing
New task initiation
Time sheet
Interaction with controller
 
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  Need Analysis
 
   
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