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Scheduling
 
Prioritization of service requests
Queuing of service requests
Ordering of service requests
Engineer compatibility
Ordering service engineers
Travel Factor
Threshold Limits
Reactive Scheduling : Shorter response times
Predictive Scheduling: Planning ahead
Mixed Initiative Interactive scheduling
Jeopardy Management
Dispatch jobs shift wise
Dispatch jobs engineer wise
View all the operations performed on a service request
 
Others
   
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