Few decades ago the market for Telecom services was consistent giving the basic (Telephony) services. But, today the market horizons have broadened - service providers are trying to give the value added services that distinguish themselves from their competitors adding on to the routine telephone services to homes and businesses. Service Providers need to have supply side savings (Efficient and Effective Service), right utilization of the existing assets and customer side savings to sustain in the race.

The service providers are entering the new avenues to compete and face the challenges:

• New revenue streams giving value added Services
• Lower Operating cost by increasing the Operational efficiency
• Sustaining Satisfied work force
• Maintaining enhanced Customer service Levels
• Address the present and growing customer base

Schedule Optimus has successfully implemented its Automated Scheduling & Dispatch function at two of Telecom giants in Andhra Pradesh